AI Product Owner
from ambiguity to useful products

I turn ambiguous AI opportunities into products teams can ship, operate, and improve—connecting user evidence, product strategy, UX, and cross-functional delivery.

  1. Current

    Product Owner

    Worxphere · AI Product Team · Seoul · 2026–Current

  2. 10+ years

    Product & UX practice

    Experience spanning AI products, enterprise SaaS, and consumer services.

  3. Portfolio

    10+ AI Products

    SaaS, AI assistants, chatbots, ERP products, and AI devices shaped through UX and service design.

Selected evidence from the case studies · Internal project data unless noted otherwise.

Products shaped through research, strategy, and design

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Kakao Enterprise

Rebuilding a voice assistant around the needs hidden in failed conversations

Prioritized data-backed answers and child-friendly experiences over expanding generic fallback scripts.

Product
Hey Kakao
Role
Product Manager · Lead Product Designer
Impact
Response accuracy reached 94% after the Hey Kakao 2.0 rollout.

Internal product data; measurement details available on request.

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LG CNS

Consolidating fragmented chatbot operations into one enterprise SaaS builder

Unified build, test, access control, training, and migration while retaining essential Dialogflow compatibility.

Product
LG CNS Singlex Chatbot Platform
Role
Lead Product Designer · Bot Migration Project Manager
Impact
3+ legacy chatbot systems migrated to Singlex.

Internal project delivery data.

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Kakao Enterprise

Turning partner VOC into a repeatable enterprise chatbot operating model

Used real VOC data and guided conversational UX to cover core intents while keeping operations sustainable.

Product
B2B2C Chatbot Projects
Role
Product Manager · Product / Conversation Designer
Impact
Six finance and retail chatbot launches.

Internal project delivery data.

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Royal College of Art

Turning invisible alignment work into a testable AI-colleague concept

Connected communication support, knowledge retrieval, and active task tracking in one assistant.

Product
Workmate.AI
Role
User Research · User Experience Strategy
Impact
A working KakaoTalk demo translated research into product, trust, and delivery requirements.
Mystix K-Culture AI Companion Service public app visualOpen preview

Mystix AI

Turning K-culture curiosity into an AI friendship built around voice and conversation

Led the zero-to-one journey from Sep 2025 investment and demo support through company formation, product strategy, UX planning, design, and Mar 2026 launch.

Password-protected case study · public preview available.

Product
Mystix
Role
Solo Product Lead · Strategy → UX Planning → UX Design
Impact
Tier 1 launch markets: Indonesia, Japan, and the Philippines; 50K+ displayed on Google Play for the shared app package.

Public App Store and Google Play listings · accessed July 2026.

Worxphere and JobKorea — South Korea No.1 HR PlatformOpen preview

Worxphere

Beyond job matching: building Talent Intelligence

Connected service agents, labour-market intelligence, and governed AI operations in one architecture.

Password-protected case study · public preview available.

Product
Worxphere AX
Role
Product Owner · AI Product Strategy
Impact
Current confidential work · prototype evidence shown, business outcomes pending.